The Post COVID Work World

The masks are off, the world is returning to normal – but is it?

We process payables and donations. We handle funds from fundraising mail campaigns and massive fundraising events. During Covid, no crowd based fundraising events were held. As I consider the scenario today, I am noticing a completely new landscape.

A Pent Up Urge to Participate

People need people. Fundraising events are a special opportunity for people to bond over a common goal, a shared interest, a chance to rub shoulders with family and friends. The past two years without these opportunities has led to a keen interest in putting Covid behind us and a renewed interest in getting outdoors and doing things that are good for you, and, good for others. We are gearing up for a busy year!

The Effect on Resources

If your business was affected, employees may have been trimmed. If not trimmed, employees may be working from home. Either way, less resources in the office may have led you to downsize. During their time away from the office, employees may have re-evaluated their position. If you handle credit cards, your PCI audit is now a major issue. We are hearing from many first time users of outsource services.

Outsource? With our unique needs?

It represents a scary new reality. Can you define in-house activities well enough to document an outsource scope? Can you depend on a third party to do it your way? Afraid you will get a bill for every meeting and phone call? After 52 years, these concerns are not new to us. Let’s face it; what needs to be done is NOT that complicated, the main issue is communication and comfort with your outsource provider.

What we see….

Usually our clients are merrily handling data manually because they do not have the tools or time to develop a custom solution or process to automate their activities. Add a dose of job security concerns and so things stumble along as they always have. Companies are aware of termination costs, training and new rules regarding credit card handling.

Why it is time….

The thought of losing dependable staff is always a concern, both on an employment and personal level. However, for the past two years these unpleasant realities are happening all the time. You may have lost key employees; you have had to re-evaluate in-house needs. When you consider the cost of rehiring, retraining and going back to expanded premises, the concept of outsourcing seems less daunting.

 Rather than re-hire and re-train, work with us as we learn your unique requirements; bring new eyes and state-of-the-art systems to bear on a pay-as-you-go basis.

Why we shine…

Yes, we are techies and data savvy, but we are approachable and sensitive to your needs and concerns. We know it’s a chore to document what you need from us. So we watch, we ask questions and we bring solid business tactics to handle your needs.  We know that you need a job done with minimal direction, with flexibility to act outside the scope to get the job done. Eventually, by being patient and working though issues together, we become partners in supporting your business now, and down the road.

We work with our clients, not just for our clients. Many have been with us for over 20 years.