How HKA Can Help You

Managing contacts and their relationships is the foundation of donor management processing. With HKA Data you can rest assured knowing that your precious data is in experienced hands. Our decades of experience in providing end-to-end data processing services ensure we can meet your specialized needs on a single project or ongoing basis.

Portfolio of Services

Our rich range of PCI-compliant processing solutions can help you with every aspect of your donor management needs – from pledge form image scanning, donation and pledge processing and file cleansing to document verification, funds reconciliation and bank deposit and tax receipt management. Here’s an overview of our complete portfolio of services:

  • Form Imaging
  • To minimize data exposure and to automate form tracking and access, we image your donation forms and cheques forms prior to data capture and provide instant, secure access to your documents over the web. Fully cross-referenced data and images are stored online, in Canada, under our PCI umbrella. Imaging safeguards the information by tracking user access, and serves as back-up for business continuation and disaster recovery.
  • Funds Processing
  • Dealing with your donors’ funds securely is imperative. We carefully manage each step of the donation processing transaction – counting the donations, processing debit/credit cards, depositing cheques directly into your bank account, handling recurring debits – in fact, HKA Data is the only company in Canada that does event processing and recurring gift donations.
  • Turnkey Services
  • Handling finances can be a frightening proposition for small non-profits. HKA Data provides a turnkey merchant card and banking service. We’ll manage NSF cheques, over limits on credit cards and other issues.
  • Receipt Management
  • Our proprietary process provides an extra level of security, integrating controlled form tracking with full lettershop services. Receipts can be mailed as soon as the donations clear the bank.

Database Integrity

Your database is your biggest financial resource – it’s the key to both your direct mail and awareness campaigns. Balancing to batch controls, double data entry, check digits and MICR readers all contribute to the highest accuracy rates in the industry. Utilizing Canada Post’s latest files we update addresses, and append postal codes to ensure future contact with your donors. If you use in-house software, we convert and export your data in formats that fit your needs.

Once the data has been captured, HKA provides online access with easy-to-read data that lets you:
• See donor contact information at a glance
• View your donors’ lifetime giving totals, history and status
• See current information on annual giving
• Retrieve and view/print donor’s forms

Latest Technology

HKA is committed to applying the latest technologies to customers’ business challenges in order to increase speed, accuracy, ease of use, and protection of vital data.

Whether you need support for a one-time event, or complete system management for an ongoing recurring gift program, we can provide you with the fast, efficient service you need and the peace of mind you deserve.